You can send emails directly to individual tenants from their profile. This is useful for communicating account updates, reminders, or general messages.
Sending an Email to an Individual Tenant
Step 1: Access the Tenant Profile
- Use the search bar at the top to find the tenant
- Or go to the Tenants tab and select them from the list
Step 2: Open the Email Tab
- In the tenant profile, click on the Email tab located on the left side under the Rental section
- This tab shows a history of emails previously sent to the tenant
Step 3: Compose a New Email
- Click the Send Email button
- You’ll be able to:
- Adjust the tenant’s email address (if needed)
- Enter a subject line
- Write the body of your message
- Click Send when you're ready to deliver the email
Bulk Emails (Messaging)
- Bulk email functionality is available through the Messaging tab in the top toolbar
- This will allow you to send emails to multiple tenants at once
Step 1: Decide Who to send your email to
- Select the tenants that you would like to send your email to using the check boxes in the table
- Limit your search using the filters on the left side
- You can use the check box in the column heading to select all tenants
Step 2: Decide What to send and How
- Select either Email or SMS text message from the Channel drop down
- Choose the template you would like to send from the Select Template drop down
- You can edit the template before sending it here
- You can use the Next button at the bottom to move to the next step
Step 3: Select When to send
- Click the Send Now button to send the message now
- You can also select a date and time to schedule a message to be sent in the future
