From the Main menu click on Tenants.
Using the search bar, type in the tenants name, and then click their name to open their profile.
You will be directed to the main Move-Out page.
Choose the desired move-out date.
Enable Prorate if you want to refund the tenant. This will calculate the actual charges for the time that the tenants stayed.
If the tenant has an amount to refund, you can edit the amount below. You also able to edit the amount refunded for Security Deposit as well.
You can see the refund amount.
Enter a "Reason for leaving" and then press Move-Out Now. Then click Yes on the pop-up confirmation window.
Finally, you will be directed to the move-out confirmation page. You can send a notification via email or SMS to the tenant. If a refund is issued, the refund receipt will also be here. Additionally, if you need to refund the amount to any of your tenants, a Reversal Invoice will be generated along with Move Out Receipt and Refund Receipt.
