Release Notes: November 13, 2026

This release includes several enhancements, functional improvements, and bug fixes across the Admin Portal and Rental Portal. Key areas of focus include payment processing, billing and reporting improvements, tenant management, lead management, integrations, and system security.

1. Admin Portal

1.1 Mass Messaging

• Improved the display order of facilities and units in Mass Messaging.

• Updated the sorting logic to display facilities first, followed by units based on the configured Units Display Order.

1.2 Billing & Invoices

• Fixed an issue where exporting invoices in PDF format resulted in an invalid Excel file.

• Fixed an issue where selected invoices, particularly late fee invoices, were missing from batch invoice exports.

• Updated the invoice generation icons to match the existing V2 functionality.

1.3 Payments & Payment Processing

• Improved payment gateway configuration handling, including Fortis integration, to resolve issues when tenants add new payment methods.

• Addressed inconsistencies in payment records and transfer invoice amounts.

• Improved payment notification handling to ensure facility email addresses receive the relevant payment receipts and autopay notifications.

1.4 Reports

• Fixed an issue with the Rent Roll report displaying the standard security deposit instead of the actual deposit paid by the tenant.

• Improved the Payments Report to retain customized column selections when saving and exporting reports.

1.5 Content Coverage

• Addressed issues with Content Coverage amounts not being correctly applied to tenant accounts when edited.

• Reviewed Content Coverage reporting and billing discrepancies to improve the accuracy of coverage information.

1.6 Leads & Notifications

• Improved lead notification handling and reviewed the existing Rental Hub lead inquiry notification functionality.

• Updated the lead notification behavior to ensure operators understand when notifications are triggered.

1.7 Tenant Management

• Improved tenant ledger accuracy and addressed discrepancies in tenant balances.

• Fixed issues related to duplicate leases.

• Corrected Paid Through Date and Next Billing Date discrepancies.

• Improved tenant data correction handling for invoices, payments, and lease records.

1.8 Bug Fixes

Rental Hub

• Fixed an issue where Chrome displayed saved payment card suggestions when users selected the Amenities and Unit Type filters.

• Updated the move-in flow to return users to the relevant error notification when they attempt to proceed without selecting a unit.

Transfers

• Addressed discrepancies between the Move-In Transfer invoice preview and the final Transfer-In ledger amount.

• Improved invoice and payment amount handling during tenant transfers.

Email Notifications

- Addressed inconsistencies in autopay reports, payment receipts, and move-in email notifications.

Reports & Exports

- Fixed issues affecting PDF exports, batch invoice exports, and customized report columns.

2. Rental Portal

2.1 User Experience Improvements

• Improved the move-in error handling process to ensure users are redirected to the appropriate error notification when attempting to proceed without selecting a unit.

• Fixed Chrome autofill behavior on the Amenities and Unit Type filters to prevent saved payment card information from appearing unexpectedly.

2.2 Bug Fixes

• Addressed payment processing issues affecting tenants when adding new payment methods.

• Fixed issues related to existing tenant move-in functionality for EU operators.

• Improved Content Coverage information handling to ensure accurate tenant coverage details.

3. Integration & System Improvements

3.1 Payment Gateway Integration

• Updated payment gateway configuration handling to support Fortis payment processing correctly.

• Improved payment method management for tenants.

3.2 Notifications

- Reviewed and addressed inconsistencies in payment receipts, autopay reports, and facility email notifications.