--- title: How to Take a Payment Through the 6Storage Admin Portal description: Instructions for processing tenant payments directly from the admin dashboard. --- [Skip to content](https://help.6storage.com/knowledge-base/how-to-take-a-payment-through-the-6storage-admin-portal#main-content) [![6Storage Customer Support White](https://help.6storage.com/hs-fs/hubfs/6Storage%20Customer%20Support%20White.png?width=275&height=75&name=6Storage%20Customer%20Support%20White.png)](https://help.6storage.com/?hsLang=en) - [Back to Website](https://www.6storage.com/) - [Products](https://www.6storage.com/) Show submenu for Products - [Management Software](https://www.6storage.com/self-storage-management-software/) - [Website Design](https://www.6storage.com/website-design/) - [SEO Service](https://www.6storage.com/seo-service/) - [6Security Access Control](https://www.6storage.com/6security-cloud-based-access-control/) - [Tenant Protection](https://www.6storage.com/6storage-tenant-protection/) - [AI Sales Agent](https://www.6storage.com/ai-sales-agent/) - Contact Us Show submenu for Contact Us - [Book a Discovery Call](https://www.6storage.com/book-a-demo/) - [Contact Form](https://www.6storage.com/contact-form/) - [Support](https://www.6storage.com/6storage-support/) Open main navigation Close main navigation - [Back to Website](https://www.6storage.com/) - [Products](https://www.6storage.com/) Show submenu for Products - [Management Software](https://www.6storage.com/self-storage-management-software/) - [Website Design](https://www.6storage.com/website-design/) - [SEO Service](https://www.6storage.com/seo-service/) - [6Security Access Control](https://www.6storage.com/6security-cloud-based-access-control/) - [Tenant Protection](https://www.6storage.com/6storage-tenant-protection/) - [AI Sales Agent](https://www.6storage.com/ai-sales-agent/) - Contact Us Show submenu for Contact Us - [Book a Discovery Call](https://www.6storage.com/book-a-demo/) - [Contact Form](https://www.6storage.com/contact-form/) - [Support](https://www.6storage.com/6storage-support/) - [Submit Support Ticket](https://help.6storage.com/portal/new) [Submit Support Ticket](https://help.6storage.com/portal/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [6Storage Knowledge Base](https://help.6storage.com/knowledge-base?hsLang=en) 2. [Admin Portal](https://help.6storage.com/knowledge-base/admin-portal?hsLang=en) 3. [Tenants](https://help.6storage.com/knowledge-base/admin-portal?hsLang=en#tenants) May 22, 2026 # How to Take a Payment Through the 6Storage Admin Portal ## Instructions for processing tenant payments directly from the admin dashboard. Accepting a payment through the admin portal is quick and straightforward. Follow the steps below to complete a tenant payment.   **Step 1: Locate the Tenant Profile** Start by navigating to the tenant’s profile: - Use the **search bar** at the top for a quick search - Or, go to the **Tenants** tab in the toolbar at the top and find the tenant in the list ![Screenshot 2026-05-21 133815-1](https://help.6storage.com/hs-fs/hubfs/Screenshot%202026-05-21%20133815-1.png?width=670&height=146&name=Screenshot%202026-05-21%20133815-1.png)   **Step 2: Select the “Pay Now” Option** At the top of the tenant’s profile, you will see: - The tenant’s **account balance** - And a **Pay Now** button if they have a balance —click this to begin the payment process ![](https://help.6storage.com/hs-fs/hubfs/image-png-Feb-13-2026-07-52-04-7163-PM.png?width=670&height=169&name=image-png-Feb-13-2026-07-52-04-7163-PM.png) **Step 3: Choose Invoices to Apply the Payment To** After clicking **Pay Now**, a list of the tenant’s **outstanding invoices** will appear: - All invoices are selected by default - If needed, you can **uncheck invoices** to apply the payment to specific charges only ![Screenshot 2026-05-22 091513](https://help.6storage.com/hs-fs/hubfs/Screenshot%202026-05-22%20091513.png?width=670&height=331&name=Screenshot%202026-05-22%20091513.png)   **Step 4: Confirm the Payment Amount** On the right side of the screen, you'll see: - **Amount Paying** — This shows the total amount that will be recorded for this transaction Make sure this amount reflects what the tenant is paying. ![Screenshot 2026-05-22 091513-1](https://help.6storage.com/hs-fs/hubfs/Screenshot%202026-05-22%20091513-1.png?width=670&height=331&name=Screenshot%202026-05-22%20091513-1.png)   **Step 5: Select the Payment Type** At the bottom of the screen, use the **Payment Type** dropdown to choose how the tenant is paying: - **Credit Card** or **ACH** – You’ll be prompted to enter the tenant’s payment details - **Cash**, **Check**, or other manual methods – You’ll simply select the **payment date** and **reference number** if needed ![Screenshot 2026-05-22 091513-2](https://help.6storage.com/hs-fs/hubfs/Screenshot%202026-05-22%20091513-2.png?width=670&height=331&name=Screenshot%202026-05-22%20091513-2.png)   **Final Step: Complete the Payment** Click **Pay Now** to finalize the transaction: - For card or ACH payments, the bank account will be charged automatically - A **receipt** will be generated for all payment types ![Screenshot 2026-05-22 091513-3](https://help.6storage.com/hs-fs/hubfs/Screenshot%202026-05-22%20091513-3.png?width=670&height=331&name=Screenshot%202026-05-22%20091513-3.png)     - [What's New? 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