--- title: Delinquency Page in the 6Storage Admin Portal description: Monitor overdue accounts and take action with built-in tools for fee management, reminders, and overlock status. --- [Skip to content](https://help.6storage.com/knowledge-base/delinquency-page-in-the-6storage-admin-portal#main-content) [![6Storage Customer Support White](https://help.6storage.com/hs-fs/hubfs/6Storage%20Customer%20Support%20White.png?width=275&height=75&name=6Storage%20Customer%20Support%20White.png)](https://help.6storage.com/?hsLang=en) - [Back to Website](https://www.6storage.com/) - [Products](https://www.6storage.com/) Show submenu for Products - [Management Software](https://www.6storage.com/self-storage-management-software/) - [Website Design](https://www.6storage.com/website-design/) - [SEO Service](https://www.6storage.com/seo-service/) - [6Security Access Control](https://www.6storage.com/6security-cloud-based-access-control/) - [Tenant Protection](https://www.6storage.com/6storage-tenant-protection/) - [AI Sales Agent](https://www.6storage.com/ai-sales-agent/) - Contact Us Show submenu for Contact Us - [Book a Discovery Call](https://www.6storage.com/book-a-demo/) - [Contact Form](https://www.6storage.com/contact-form/) - [Support](https://www.6storage.com/6storage-support/) Open main navigation Close main navigation - [Back to Website](https://www.6storage.com/) - [Products](https://www.6storage.com/) Show submenu for Products - [Management Software](https://www.6storage.com/self-storage-management-software/) - [Website Design](https://www.6storage.com/website-design/) - [SEO Service](https://www.6storage.com/seo-service/) - [6Security Access Control](https://www.6storage.com/6security-cloud-based-access-control/) - [Tenant Protection](https://www.6storage.com/6storage-tenant-protection/) - [AI Sales Agent](https://www.6storage.com/ai-sales-agent/) - Contact Us Show submenu for Contact Us - [Book a Discovery Call](https://www.6storage.com/book-a-demo/) - [Contact Form](https://www.6storage.com/contact-form/) - [Support](https://www.6storage.com/6storage-support/) - [Submit Support Ticket](https://help.6storage.com/portal/new) [Submit Support Ticket](https://help.6storage.com/portal/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [6Storage Knowledge Base](https://help.6storage.com/knowledge-base?hsLang=en) 2. [Admin Portal](https://help.6storage.com/knowledge-base/admin-portal?hsLang=en) 3. [Delinquency](https://help.6storage.com/knowledge-base/admin-portal?hsLang=en#delinquency) May 21, 2026 # Delinquency Page in the 6Storage Admin Portal ## Monitor overdue accounts and take action with built-in tools for fee management, reminders, and overlock status. The **Delinquency** tab helps you monitor and manage tenants who are **past due** on their payments. It provides tools for identifying delinquent tenants and taking action in bulk when necessary.   **Viewing Delinquent Tenants** - Navigate to the **Delinquency** tab from the main toolbar - All tenants with past-due balances will automatically appear in this list ![Screenshot 2026-05-21 145210](https://help.6storage.com/hs-fs/hubfs/Screenshot%202026-05-21%20145210.png?width=670&height=227&name=Screenshot%202026-05-21%20145210.png) **Filtering the Delinquency List** Use the filters on the left side to narrow your list by: - **Paid Through Date** – View tenants based on how overdue they are - **Current Status** – Filter by rental status or other account flags ![Screenshot 2026-05-21 145210-1](https://help.6storage.com/hs-fs/hubfs/Screenshot%202026-05-21%20145210-1.png?width=670&height=227&name=Screenshot%202026-05-21%20145210-1.png) **Selecting Tenants** - Use the **checkboxes on the left** to select individual tenants - To select **all tenants**, click the checkbox in the column header ![Screenshot 2026-05-21 145210-2](https://help.6storage.com/hs-fs/hubfs/Screenshot%202026-05-21%20145210-2.png?width=670&height=227&name=Screenshot%202026-05-21%20145210-2.png) **Bulk Actions** Once tenants are selected, click the **menu button** to: - **Overlock units** – Apply overlocks in bulk to restrict access - **Unlock units** – Remove overlocks in bulk if payment or arrangements have been made - **Pay Now** – Make a payment towards this tenants balance ![Screenshot 2026-05-21 145657](https://help.6storage.com/hs-fs/hubfs/Screenshot%202026-05-21%20145657.png?width=670&height=228&name=Screenshot%202026-05-21%20145657.png) **Automating the Gate Lockout Process** - Navigate to the settings and click **Automation** then **Delinquency** - Click **Enable Auto grant for Gate Lockout Units** to automate the process - Click **Notify Storage Operator to Overlock** to notify you - Change to desired settings below and click **Submit** **![](https://help.6storage.com/hs-fs/hubfs/image-png-Aug-01-2025-08-24-44-2173-PM.png?width=670&height=196&name=image-png-Aug-01-2025-08-24-44-2173-PM.png)**     - [What's New? 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